DNA Online are aware that for certain individuals the thought of owning and being responsible for your own web site may appear a very daunting experience we can assure you that this is not the case. We have in our portfolio web sites that are well managed by people way into their retirement years and with DNA Online as your back up support things can never fall into an area of none return.
 What is web hosting and how does it work?
Web hosting is the act renting space (normally allocated in MegaBytes) and possible bandwidth your website may utilise through a hosting company. Once you have a space setup you can publish your web site online via a FTP (File Transfer Protocol) and have internet users view your website site.
What ia a domain name?
A domain name is a alpha character word that uniquely identifies your website. (e.g. www.dna-online.co.za). A domain name may only contain the following characters 'a-z' 'A-Z' '0-9' '-'
How do I register a domain name?
Registering a domain name is can be done directly through DNA Online. We will check to see that your domain name is available and if not advise you on various alternatives that are available and suitable. Once you are happy with your domains name registration is normally done within a few hours. You can also register a domain name for use later or just use the domain for your own unique and professional email address.
How do I track how many hits my website gets?
There are a few things that need to be cleared in terms of terminology:
Hits - this simply refers to the number of 'elements' loaded on your site. If one page has five images in it, viewing that page once adds 6 hits (one page + five images). Page views are the number of times individual pages on your website are viewed. Unique impressions may also be referred to as 'robot hits' this can result in confusion. Unique is the number of web surfers that have been to your site, any example is if I visit your site, look at 3 pages, and each website page has five images, then your web stats increase by 1 unique, 3 page impressions, and 15 hits. The stats package utilised by DNA ONline is caller awstats.
Do I have to change my domain if I get a new host?
No. Provided that the domain is registered in your name (as it should be), you can simply update your name-servers (from where you manage your domain names) to that of your new host.
Will there be forced advertising on my site - things like banner popup ads?
DNA Online will at no stage every add any adverting on your site, unless requested by yourself. The hosting is paid by you and that covers all costs of the website so there is no need for any banners, adverts or annoying pop up on your website.
What is Domain Parking?
Domain parking lets you purchase a domain that will be used for a future business venture or other future usage. Register, reserve and park your domain for a once off cost. Once the annual fees are paid there is no additional monthly cost. We also provide basic DNS and parking for any length of time at no charge.
I have a fast internet connection can I just host my own website?
You would be able too, but it's not a recommendation. Most internet service providers have a clause within their contract that does let allow your internet connection to be setup for web hosting. Secondly making sure your online system is safe and secure to prevent any unwanted intruders, having your computer on 24 hours seven days a week, and numerous other problems. Good web server hosting companies use large powerful servers with adequate amounts of RAM and commercial hard disks with sufficient space. Finally the issues of support, If something does go wrong, it will be your responsibility to resolve the problem.
Why don't I just go with the cheapest hosting?
A host company needs to make a profit to operate. Some web site hosting companies do not have a full understand of the various aspects of web hosting, and will eventually close down due to a poor pricing structure, this will leave you with a website that is down and possible lose of code and possible even your website.
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